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User unable to create folder inside product

SV_10063132
4-Participant

User unable to create folder inside product

Hello All,

One of our engineers is unable to create a folder inside Product. He has same user role as other engineers but only one engineer is having this issue.

 

How do I provide him access to create folders?

1 ACCEPTED SOLUTION

Accepted Solutions

You can use Edit Access Control to see what access the various users and roles have. Go to a product detail page, then actions-> Edit Access Control. It will show permissions for the roles, and you can add a user to the table to see what permissions they have.  

View solution in original post

6 REPLIES 6

Hi @SV_10063132 

Check the methodserver log to get more information what access rule is missing. usually it is written there.

 

Sometimes it is combination of more roles that do not allow to create object. For example Guest role is not good idea to use for users who should create something in the system.

 

PetrH

BenLoosli
23-Emerald II
(To:SV_10063132)

Does that one user have a different Profile assigned?

Assign the roles and profile to that user from another user that can create folders.

 

In my system, users do not have permission to create folders, only admins.

@BenLoosli 

Good point. OOTB configuration do not contains ACL rule to allow users in a role Members to create folder

also other roles missing ACL rule to create Folder.

Only Context Managers can do that.

 

Usually it is necessary to add that ACL to allow creation of folder to specific role 

 

PetrH 

SV_10063132
4-Participant
(To:BenLoosli)

In general, our users don't have access to create folders for other products except for this particular product.

 

You can use Edit Access Control to see what access the various users and roles have. Go to a product detail page, then actions-> Edit Access Control. It will show permissions for the roles, and you can add a user to the table to see what permissions they have.  

Thanks, I gave the user create permission for the subfolder policy,

 

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