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Article - "Error "shibsp::ListenerException" is thrown while accessing Windchill UI": https://www.ptc.com/en/support/article/CS361033
I tried it, but it still doesn’t work. Mine is a Windows system.
There is likely something wrong in one of the <Sessions> attributes or SSO sub element.
Have you used the SAML tracer plugin to try and see what the root issue is?
I have used the SAML tracker plug-in to view the logs, but there is no information. This is my configuration. Is there something wrong with the configuration?