Windchill 12 AWS S3 Support

[Ian_Boulton]

Hello - Can PTC tell me if Windchill 12.1 supports using AWS s3 file storage in AWS GOV?

Thanks,

Ian Boulton.

[avillanueva]

Specifically AWS Gov? Lots of articles point to yes for S3:

https://www.ptc.com/en/support/article/CS384051?source=search
https://support.ptc.com/help/wnc/r12.1.0.0/en/index.html#page/Windchill_Help_Center/filevault/FileVaultConfiguringWindchillforAmazonS3.html#

[Ian_Boulton]

Yes, specifically for AWS gov. I ama ware that it is supported for AWS, but do not know about AWS GOV. Looking for PTC to confirm.. 

[jbailey · Accepted solution]

@Ian_Boulton  @avillanueva ,

It does not. A group of my NASA colleagues found this issue while working a project. There was apparently something hardcoded in how it used the S3 API forcing connections to USA East (not Gov Cloud) and it couldn't find endpoints.

PTC was to fix this in 13.0.1.0, but it has tentatively been pushed to 13.0.2.0

Jim

[Ian_Boulton]

Thanks for the note Jim. Thanks, this is for US navy. We may need to go back to PTC for a more urgent backport if possible. 

[jbailey]

Here is the Case - 

• Reported to R&D as SPR 14673858

https://www.ptc.com/en/support/article/CS395447?source=search