creo view Visualization Issues

[CHASEONHO]

If you check in to windchill, there is a problem with visualization as follows.

There is no problem with other CAD data.

Opened in Creo View, it is not visualized some.

In Creo, everything is well displayed.

What's the problem?
In addition, I am using the 4.1 adapter and the option in the recipe editor is not selected.

thank

[VladimirN]

Please send your issue to PTC's tech support by opening a new "Case":  https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log