Visualization Issue in Windchill (12.1.0.3)

[HR_10750679]

Hello,

Visualization in my DEV server is not getting generated for some of the objects, I am getting an error saying, "Error: Config builder was not found for id: PSB.vizLE". Has anyone faced this error before, if so, please provide your inputs on the resolution.

Note: The issue is not being observed in all objects, only in some of them.

Thanks,

Sha

[avillanueva]

https://www.ptc.com/en/support/article/CS358340?source=search

https://www.ptc.com/en/support/article/CS329876?source=search

https://www.ptc.com/en/support/article/CS357621?source=search

This is what popped up in knowledge base. Are you using MPMLink?

[HR_10750679 · Accepted solution]

Turned out the issue could be any one of the below cases.

i) The representation in the associated CAD Document has some issue, republishing the representation may fix the issue.

ii) The link between the WTPart and CAD Document may not have been built or has an issue, rebuilding the link could fix the issue.