file vault configuration show folder doesnt exist

[AC_10737510]

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.0

configuration file vault

Here are the errors that I faced
doest exist after mount validation

[VladimirN]

• "[Knowledge Hub] Windchill PLM - Troubleshooting Mount Validation Issues": https://www.ptc.com/en/support/article/CS188159
• "Vault mount status shows 'Does not exist' or 'Invalid' when Windchill is configured as Windows Service in Windchill PDMLink": https://www.ptc.com/en/support/article/CS27609

[Rocket_Max]

Hi @AC_10737510 

Share the error log, let me take a look