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how to remove recover failed installation

rtj
1-Visitor
1-Visitor
‎Apr 10, 2015 06:30 AM
‎Apr 10, 2015 06:30 AM

how to remove recover failed installation

Currently windchill 10 pdmlink is running and i tried of adding projectlink using solution installer as optional installation. had some errors and now some of services and third party services got corrupted . now i need to repair it

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3 REPLIES 3
ChrisSpartz
13-Aquamarine
13-Aquamarine
(To:rtj)
‎Apr 16, 2015 04:36 PM
‎Apr 16, 2015 04:36 PM

What sort of errors did you run into?

If you re-run the PSI, it should detect the failed installation and prompt you to recover it.

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rtj
1-Visitor
1-Visitor
(To:ChrisSpartz)
‎Apr 17, 2015 02:49 AM
‎Apr 17, 2015 02:49 AM

error.jpg

This is the error i am getting. I think some problem with the Pjl file i downloaded.

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ChrisSpartz
13-Aquamarine
13-Aquamarine
(To:rtj)
‎Apr 23, 2015 04:54 PM
‎Apr 23, 2015 04:54 PM

Did you try redownloading the project link install file? Did that allow the install to complete successfully?

If it's still failing, then the PJL_PtcInstall.log should give a better idea of what's causing the failure. The log is located in the install/logs/ directory inside your Windchill directory.

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