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no ldap context found for administered objects when trying to subscribe to jms queue

HB_9365038
4-Participant

no ldap context found for administered objects when trying to subscribe to jms queue

I am using Windchill Enterprise Systems Integration Release 11.1 and Datecode with CPS M020-CPS04

Getting error com.infoengine.exception.fatal.IEInternalServiceException: no ldap context found for administered objects when trying to subscribe to jms queue in Windchill Enterprise Systems Integration

Here are the errors that I faced
When sending Part to SAP (via ERP Connector), the following error is seen in BackGround MethodServer.
We've checked the article cs346617 and the Windchill Adapter has the property correctly set.
Please notice also that we've not faced this problem in Integration and PreProduction plateforms. Only seen in Production where the password seems to be encrypted.

2022-09-08 10:34:55,149 ERROR [SessionThread-38] tasks.ext.lvmh.topaze.interfaces.esi.export.ExportToJMSQueue_Part_SAP.xml  - Error while executing the Create-Object webject.
(com.infoengine.util.IEResource/151) com.infoengine.exception.fatal.IEInternalServiceException: no ldap context found for administered objects.
    at com.infoengine.messaging.MsgService.getInitialContext(MsgService.java:415)
    at com.infoengine.messaging.MsgService.initializeQueueSupport(MsgService.java:367)
    at com.infoengine.messaging.MsgService.getMsgService(MsgService.java:279)
    at com.infoengine.webject.msg.CreateObject.invoke(CreateObject.java:23)
    at com.infoengine.procunit.webject.WebjectProcessor.invokeWebject(WebjectProcessor.java:624)
    at com.infoengine.procunit.webject.WebjectProcessor.processTask(WebjectProcessor.java:210)
    at com.infoengine.SAK.Webject.invoke(Webject.java:491)
    at com.infoengine.compiledTasks.file.D$3a$5cProgram$5cPTC$5cWindchill$5ctasks.ext.lvmh.topaze.interfaces.esi.export.exporttojmsqueue_part_sap$2exml.invoke(exporttojmsqueue_part_sap$2exml.java:320)
    at com.infoengine.SAK.Task.invoke(Task.java:1806)
    at com.infoengine.SAK.Task.invoke(Task.java:1714)
    at com.ptc.windchill.esi.txn.ESIResponseSender.run(ESIResponseSender.java:149)
    at wt.session.SessionThread.run(SessionThread.java:225)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  - (com.infoengine.util.IEResource/151) com.infoengine.exception.fatal.IEInternalServiceException: no ldap context found for administered objects.
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.messaging.MsgService.getInitialContext(MsgService.java:415)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.messaging.MsgService.initializeQueueSupport(MsgService.java:367)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.messaging.MsgService.getMsgService(MsgService.java:279)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.webject.msg.CreateObject.invoke(CreateObject.java:23)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.procunit.webject.WebjectProcessor.invokeWebject(WebjectProcessor.java:624)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.procunit.webject.WebjectProcessor.processTask(WebjectProcessor.java:210)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.SAK.Webject.invoke(Webject.java:491)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.compiledTasks.file.D$3a$5cProgram$5cPTC$5cWindchill$5ctasks.ext.lvmh.topaze.interfaces.esi.export.exporttojmsqueue_part_sap$2exml.invoke(exporttojmsqueue_part_sap$2exml.java:320)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.SAK.Task.invoke(Task.java:1806)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.infoengine.SAK.Task.invoke(Task.java:1714)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at com.ptc.windchill.esi.txn.ESIResponseSender.run(ESIResponseSender.java:149)
2022-09-08 10:34:55,149 INFO  [SessionThread-38] wt.system.err  -     at wt.session.SessionThread.run(SessionThread.java:225)

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