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org admin group deleted

Newbie

org admin group deleted

A user deleted the org admin group

Now if we go to the organization>administrators tab and try to add users we get the message

Unable to update the delete group "Org Administrators"

How do I recreate this group??

WINRU will help to resolve this.(ie principal validator check)

3 REPLIES 3

Re: org admin group deleted

From what I've been able to find this may be better handled via a PTC Technical Support case as it may involve having to recreate LDAP entries and update some tables in the database.

Re: org admin group deleted

Not sure how PTC is allowing the deletion of 'Org Administrators' which is already referenced in many places like team,ACL.

Highlighted

Re: org admin group deleted

Did you resolve this issue in the end?

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