pvsthumb.exe crashed error

[AntonBagryanov]

Hi!

When I import WTParts with the representations files or when the visualization is going on I have the window with the pvsthumb.exe crashed error. Anybody know how to solve this problem?

[pburtsev · Accepted solution]

Today i had such error after update CREO from M070 to M120 on CAD Worker and users PCs.

The problem is in pvsthumb.exe (version mismatch). To solve this problem i think PTC will recomend update windchill.

But i solve this problem by replacing pvsthumb.exe and modify pvsthumb.bom (probably it may be not necessary)

1) Copy pvsthumb.exe from ...\Creo 2.0\Common Files\M120\apps\prodview\bin (143 kB)

2) Copy pvsthumb.exe from ...\Creo 2.0\Common Files\M120\apps\prodview\x86e_win64\obj (2002 kB)

Сreate backup windchill server:

...\Windchill\wvs\x86e_win64\obj\pvsthumb.exe

...\Windchill\wvs\bin\pvsthumb.exe

...\Windchill\wvs\bom\x86e_win64\pvsthumb.bom

Replace ...\Windchill\wvs\x86e_win64\obj\pvsthumb.exe by ...\Creo 2.0\Common Files\M120\apps\prodview\x86e_win64\obj\pvsthumb.exe

Replace ...\Windchill\wvs\bin\pvsthumb.exe by ...\Creo 2.0\Common Files\M120\apps\prodview\bin\pvsthumb.exe

modify pvsthumb.bom

p pvsthumb.bom

i -1.-1

b 13.2.20.23

e x86e_win64/obj/pvsthumb.exe

s bin/pvsthumb.exe

P

[AntonBagryanov]

Pavel, thanks alot for such wide answer!

[RajeshBalasunda]

Pavel, we also had the same issue. Used the workaround that you suggested and it works like a charm now.

Thanks

[fsun]

We encountered the same problem，it has been solved.

Thank you.