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hello Team,
we are trying to install windchill12.1.2.0 with
sqlserver 2019.
java - amazon-corretto-11.0.18.10.1-windows-x64-jdk
PSI is gatting failed during data loading stage.
attaching mslogs here:
2023-08-28 23:11:33,126 INFO [main] wt.system.err - 2023-41-28 17:41:33 INFO com.wincomplm.wex.kernel.impl.utils.WexKernelProperties - No kernel properties are available.
2023-08-28 23:11:33,131 INFO [main] wt.system.err - 2023-41-28 17:41:33 INFO com.wincomplm.wex.kernel.impl.manager.WexKernelManager - Starting WEX Kernel with install area on startup disabled.
2023-08-28 23:11:33,131 INFO [main] wt.system.err - 2023-41-28 17:41:33 INFO com.wincomplm.wex.kernel.impl.manager.WexKernelManager - Initializing Wex Kernel...
2023-08-28 23:11:33,156 INFO [main] wt.system.err - 2023-41-28 17:41:33 ERROR com.wincomplm.wex.kernel.impl.manager.WexKernelManager - Failed to initialize the Wex Kernel (ok if installation)
2023-08-28 23:11:33,156 INFO [main] wt.system.err - java.lang.SecurityException: Only site administrators can lock the kernel for writing
2023-08-28 23:11:33,161 INFO [main] wt.system.err - at com.wincomplm.wex.kernel.impl.manager.WexKernelManager.lockWrite(Unknown Source)
2023-08-28 23:11:33,161 INFO [main] wt.system.err - at com.wincomplm.wex.kernel.impl.manager.WexKernelManager.update(Unknown Source)
2023-08-28 23:11:33,161 INFO [main] wt.system.err - at com.wincomplm.wex.kernel.impl.manager.WexKernelManager.doStartupProcess(Unknown Source)
2023-08-28 23:11:33,161 INFO [main] wt.system.err - at com.wincomplm.wex.kernel.impl.manager.WexKernelManager.performStartupProcess(Unknown Source)
2023-08-28 23:11:33,161 INFO [main] wt.system.err - at wt.services.StandardManager.startup(StandardManager.java:459)
2023-08-28 23:11:33,166 INFO [main] wt.system.err - at wt.services.ManagerImplementation.startup(ManagerImplementation.java:363)
2023-08-28 23:11:33,166 INFO [main] wt.system.err - at wt.services.DefaultStartupHandler.startup(DefaultStartupHandler.java:112)
2023-08-28 23:11:33,166 INFO [main] wt.system.err - at wt.services.StandardManagerService.performStartupProcess(StandardManagerService.java:167)
2023-08-28 23:11:33,166 INFO [main] wt.system.err - at wt.services.StandardManager.startup(StandardManager.java:459)
2023-08-28 23:11:33,166 INFO [main] wt.system.err - at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:44)
2023-08-28 23:11:33,166 INFO [main] wt.system.err - at wt.method.MethodServerMain.run(MethodServerMain.java:584)
2023-08-28 23:11:33,166 INFO [main] wt.system.err - at wt.method.MethodServerMain.main(MethodServerMain.java:353)
2023-08-28 23:11:33,171 INFO [NmActionService.initXml] com.ptc.netmarkets.util.misc.StandardNmActionService.xmlInit - Started InitializeXML With stax Parsing
Solved! Go to Solution.
Issue is resolved.
Its about a certificate which was missing from the server.After debugging for 2 weeks we found , Windchill try to validate some cerificate chain mentioned in Flexcore.dll .
path is : <Windchill>\codebase\wt\licenseusage\lib\FlxCore64.dll
Make sure you follow the steps for allowing direct access to the sql db during install ( I think that is the mixed-mode auth config)
https://www.ptc.com/en/support/article/CS67767?source=search
Is the SQL on a remote server?
Are you still having issues with this? I see that it's gone nearly a month since you posted.
Similar logs to what you've posted appears in an article regarding Java imcompatibility. I see that you posted that you're using the appropriate 64-bit JDK. Are you sure that you're pointing to the correct Java installation, in case more than one JDK has been installed?
Which LDAP are you using with Windchill?
The attached MS logs are somewhat short. Are these the only errors in your logs?
Issue is resolved.
Its about a certificate which was missing from the server.After debugging for 2 weeks we found , Windchill try to validate some cerificate chain mentioned in Flexcore.dll .
path is : <Windchill>\codebase\wt\licenseusage\lib\FlxCore64.dll
Hi,
So did you resolve this issue after finding out about the certificate or did you just leave as is?
Best,
-=Deepen