AR publishing not working

[jborg-2]

I am using Creo Parametric Release 8.0 and Datecode8.0.9.0

Cannot login in https://app.ar-design.ptc.io. My credentials are correct,
Contents of std.err: AR Connection Failed: Request Timeout : Url: https://app.ar-design.ptc.io/ARPublish/creoauth/check_authenticated_access.txt

Here are the errors that I faced
AR Connection Failed: Request Timeout : Url: https://app.ar-design.ptc.io/ARPublish/creoauth/check_authenticated_access.txt

[MartinHanak]

Hi,

please contact PTC Support.