EFX

[ptc-681098]

I am have recently had to re-install Wildfire 3 and EFX 5 F000 on a new hard drive on my mcahine. Wildfire works fine but the menu items on EFX are greyed out. Can anyone help regards John
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[eric.mills]

Usually if EFX is not working you will not get the menu, therefore make sure that you have an assembly open. Remember EFX works from the assembly mode only.

[ptc-681098]

I have a model open which includes sections, handrails etc which appears fine. If I click on the handrail it even shows all the offsets etc for its construction but the menu selection is greyed out

[ptc-681098]

I have a model open which includes sections, handrails etc which appears fine. If I click on the handrail it even shows all the offsets etc for its construction but the menu selection is greyed out

[CBenner]

Do you have the following line in your config.pro since you reloaded?: protkdat C:\Ptc\efx6.0\text\protk.dat Obviously your path may be different, but this points Pro-E at the folder where the protk.dat file is for your EFX module. Without it, it will be greyed out as if it doesn't exist.

[ptc-681098]

I've checked the config.pro which has ! other settings default_ext_ref_scope ALL PROTKDAT C:\Program Files\efx\text\protk.dat hole_parameter_file_path C:\Program Files\efx\text\hole and the protk.dat has name efx50 F000 exec_file C:\Program Files\efx\$PRO_MACHINE_TYPE\efx50.dll text_dir C:\Program Files\efx revision 23.0 startup dll allow_stop TRUE description "EFX 5.0 F000" end I've uninstalled and re-installed but still get the menu greyed out - not absolutely everything - Info is still available - all options and on Screws I have Instance creator and Get ID - but this is same as before - maybe it has some relevance

[CBenner]

OK,.. shoots down my idea. Sorry. Might have to log a call and see what PTC Support can do for you. Good luck! C

[ptc-681098]

I still haven't resolved this problem. Just hoping someone else may have an idea. I may have a go at the registry and delete every reference to EFX and then try re-installing again. That would be a last resort as I'm not an expert working in the registry.

[CBenner]

I've learned from hard experience never to go messing in the registry. I'd open a call to (gasp)PTC Support first... and for me THAT is a last resort. LOL

[ptc-681098]

Don't know what I have done - but it now works! Thanks to everyone for their suggestions