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A clean uninstall and wipe of all creo files followed by a reinstall of the program was what finally fixed this problem.
Hi,
Check out the suggested solutions in this article ("The traceback contains an error description like: Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread ####"): https://www.ptc.com/en/support/article/CS49550
A clean uninstall and wipe of all creo files followed by a reinstall of the program was what finally fixed this problem.