RE: Pro/E & IPV6

ehill · ‎May 06, 2013

Our IT department is transitioning to IPV6, mostly to enable the use of Microsoft's Direct Access (replacing our legacy VPN software). The lone problem we have with this transition so far is Pro/ENGINEER (and Pro/INTRALINK) - the FlexNet licensing is not working with the new protocol. Our IT guy is trying to get some assistance from PTC but not having much luck. If anyone has been through this transition before, any advice would be appreciated!

Eric Hill

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iceblink1 · ‎May 07, 2013

I have no experience with this, but the subject is interesting.

You say FlexNet does not have IPv6 support, but according to the manual
it does:

addresses for PTC licensing and the ipv6 addresses for your Microsoft
Direct Access.

If PTC can't help, you could try to contact Flexera Software, who write
the Flexnet software. No guarantee they will provide support though,
because in the end PTC is their customer, not you. But it's worth a try.

Bes...

ehill · ‎May 07, 2013

Patrick,

Thanks for the response. I had seen that information in the FlexNet manuals, but I am a bit confused by it because my license file does not include the server'sIP address anywhere - just the MAC ID. When you enter the license server in the Pro/E setup program, I normally only enter the short network name, not the IP address.I have tried the IPV4 address and it accepts that, but not the hexadecimal IPV6 address.

We have run an IP snooper program, and xtop is definitely still trying to use the IPV4 address. I suspect the Wildfire 4license daemon is not handling is properly, even though PTCs documentation says that Wildfire 4 supports IPV6.

We'll try getting hold of Flexera to see if they can help.

Eric Hill