I have an issue with my creo view app, I installed it in a new Lenovo laptop with AMD Radeon graphic card but when I want to print or save a draw as PDF, the app is closed automatically, I already installed updated drivers and windows 10 updates but the issue has not been resolved, Does any have an idea about how can I fix it?
What version of Creo View are you using?
I have tried with different versions (4.2, 5.1, 7.1 and 8.1)
This is a straight up PTC Technical Support question. I would reach out to PTC on this one first.
This technical support article will give you some details on how to generate debug log files for creo view:
This knowledge base article sounds like your problem: