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Edit structure option in Creo illustrate is not highlighted,

SD_10814524
2-Explorer

Edit structure option in Creo illustrate is not highlighted,

I'm trying to move the Ebom of one of the component, since the option is not highlighted it is taking me a lot of time to moving it manually. It usually never happen. 
Kindly help me to identify a what was the problem
I'm using version 11, have full professional license 

2 REPLIES 2

Hi @SD_10814524 

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant.

 

Best regards,


Catalina
PTC Community Moderator
PTC

If you see 'Illustrate Professional' as the edition under File>Help>About Creo Illustrate as shown in the attached image.

Then I would suggest contacting tech support and raising a case.

Help-About Creo Illustrate.png

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