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Several problems about Illustrate.

WangZhen
Amethyst

Several problems about Illustrate.

Hi,

I am doing some Illustrate demo for a customer. I was trying to import several .dgn files and .step files and making animations to show them via Vuforia Studio. But after imported them into Illustrate, some parts in .dgn files were at wrong place. And when I tried to publish .step file to .PVZ. I got a error message said "No publish options defined". Attached files are samples. What can I do to correct them.

5 REPLIES 5

Re: Several problems about Illustrate.

Have you opened a support case for your issue? Link: https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

Re: Several problems about Illustrate.

Not yet. I prefer to check if our colleagues have such experience first. I didn't use any CAD software before.

Re: Several problems about Illustrate.

Do you have any publish options defined in File>Options>Illustration>Publishing ?

Publish options.png
If not this may be causing the error message you see.

Re: Several problems about Illustrate.

Thans for your reply.

I checked my settings, this option is a default setting, and I didn't change it.

Maybe it's regarding to some issue of the source file. I also tried several other files, most of them worked normally.

Re: Several problems about Illustrate.

Hello @WangZhen ,

 

did you already found a solution for this issue ?

I have the same probem..

 

Thanks in advance.

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