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CREO 2.0 CRASHING

MichaelDouglas
9-Granite

CREO 2.0 CRASHING

Ever since installing 2.0 we keep getting a "Fatal error encountered. A traceback blah blah". It does it when ever it gets tired I guess. Could be outting together an assembly, could be running a quick simulate. i have had it happen when i am not attached to the company server so i now it is not a server issue. It happens on a various laptops and desktop computers. I have installed and re-installed nothing has fixed it any thoughts? The ptc boys we have talked to say they cannot read the tracer file so it is of no use.


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3 REPLIES 3

We're also experiencing the same problem during testing before upgrade. We use Creo 2.0 M020. I have used both Creo 1.0 and Creo 2.0 previous M-releases not experiencing this problem.

However, before upgrading to M020 we also change OS from XP 32-bit to W7 64-bit so either it could be related to M020 release or OS. Would be interesting to know your M-version and OS.

We have not created a call to Tech Support yet as it's very time consuming trying to narrow down what's causing the crashes. M030 is scheduled for release in Nov so we want to give it a try first.

it just crashed again trying to insert an o-ring. we are running w7 m020 so don't think.

On another forum I saw that M030 is scheduled for Release Nov 30.

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