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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Graphics card not supported

rahulvish07
12-Amethyst

Graphics card not supported

I have the graphics card of Nvidia Quadro P4000, with 8GB RAM. But while running Creo Simulation Live, I am getting the following error.   Can anyone please confirm my graphics card will be supporting CSL or not. 

Thanks

Rahul

ACCEPTED SOLUTION

Accepted Solutions

Hi,

update graphic drivers and check again using PTCHardwareCheck.exe utility

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip


Martin Hanák

View solution in original post

6 REPLIES 6

Hi,

update graphic drivers and check again using PTCHardwareCheck.exe utility

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip


Martin Hanák

Thanks Martin,

It really helps.

Rahul

 

@MartinHanak 

Hi Martin,

The link for the health checker is not working now, can you please send me another link for that. I had by mistake deleted the file, I need to check that with my colleague system. Thanks in advance for that.

Thanks,

Rahul

@bedmonds 

@ToddKraft 

@mfischer 

FYI ... following link does not work anymore, please update information how to download hardware checker utility.

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip


Martin Hanák

@MartinHanak ,

 

I have fixed the broken link and you should now be able to download the checker.

 

Thanks

Mark

@mfischer @MartinHanak 

Thanks, Guys.

Rahul.

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