Arbortext Custom folder hosted on server not being picked up on users local machines

[martaWCM98]

We have an environmental variable that is linked for custom configuration files. We want the directory to be pointing to the top level rather than a specific file, but it is not working. Is there a solution?

We have the folder sitting on a server, inside the apache-tomcat webapps folder.

We have configured 2 environmental variables on users local machines:

1) Works -> APTWCCFGFILE - http://ipaddress/custom/userprefs/userprefs.xml 

2) Does NOT work -> APTCUSTOM - http://ipaddress/custom  (Please note that our custom folder DOES work when hosted locally).

We would ideally like to have a custom.zip file on the server which all users can connect to using the APTCUSTOM variable.

Any help would be appreciated, we have tried many methods.

[bfriesen]

We use the Simonsoft content management system to store our files and application. Each user has the APTAPPLICATION and APTDEPLOYPATH  set in the environmental variables to get our zipped application out to our users.

Bryon

APTAPPLICATION — Specifying Alternate Path to the Application Directory

The Arbortext-path\application directory supports unique subdirectories where you can place custom applications. You can specify a path or path list for an alternate location of the top level application directory. You can supply a different name for the top level application directory, but each subdirectory of the alternate directory must be uniquely named and contain the required application.xml configuration file. You can use the %D and %H symbolic parameters in path list variables in the path list to include default locations. Paths specified as URLs are not supported.

set APTAPPLICATION=c:\application1;d:\application2;%D

In the examples, the default application directory is included if you use the symbolic variable %D.

APTDEPLOYPATH — Specifying the Path to a Deploy Directory
Specifies the path to an Arbortext Editor Deploy Directory. The path can be a file
system path, the path to a shared network folder, or an HTTP virtual directory.
The site subdirectory in a Deploy Directory provides a way to have centralized
control over how Arbortext Editor is customized and configured for users. Setting
this environment variable overrides any other method for locating a Deploy Directory.

[martaWCM98]

Thank you for sharing! I will be looking into this!

[manpsingh]

Dear Customer,

Hope you're doing well. As you mentioned that 'Please note that our custom folder DOES work when hosted locally'

That means it does not when it at the server side. Could you please check the right level of access of the user who is trying to access the server location?

You/user can try directly open the given server location from the local environment to see if that is accessible. 

Regards,

Manpreet Singh 

[martaWCM98]

It does have the proper permissions - users are able to directly open the  server location from their local browsers with no issues! and the APTWCCFGFILE environmental variable, which points to a specific file within the custom folder, works!