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ISOView Problem - Installer

ptc-2652638
1-Newbie

ISOView Problem - Installer

I have a user that is trying to view information/files through IE that are provided by another company. I'm trying to find out more information from him but at the moment he is telling me that the ISOView 7 'plugin' is provided by the external company.


The problem that he is experiencing is that every time he tries to open a webpage with this information on that requires ISOView the windows installer pops up and asks for the location of the ISOView installer (.msi) and stops the page from loading. If you cancel these two boxes and stop the installer then the page loads fine and he is able to continue.

 

So far I have asked him to talk to this external company and see if we can get hold of the installer, as I can't find a copy of it here.

 

But I am just wondering if anyone has come across this before? Is the only solutions to uninstall and reinstall ISOView? Does ISOView 7 still exist as just a plugin? I have managed to download the WebCGM plugin... is that the same thing?

 

Any help is greatly appreciated with many thanks in advance!

1 REPLY 1

Hello!

Danny House wrote:

I have a user that is trying to view information/files through IE that are provided by another company...

Why you don't use a free viewer Creo View Express (it allows to view files of illustrations in formats "CGM" and "ISO")?

Creo View Express 1.0 can be found here:

http://www.ptc.com/products/creo/view/express/

http://www.ptc.com/view?im_dbkey=128970 (32-bit)

http://www.ptc.com/view?im_dbkey=129038 (64-bit)

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