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I'm looking into getting Arbortext Content Manager. I've reviewed all the literature, but have more questions, such as:
Is this a simple software install on a web server?
What kind of support would our IT department need to provide? (The Editor is the only PTC product we use---no Windchill experience)
Anyone know approximate price tag?
ACM is a fairly low cost product. It is sold on a "per head" cost of how many users you will have. ACM itself is essentially Windchill PDMLink with all the CAD management stuff removed. It allows checkin/checkout of versioned content, including compound documents which may be bursted automatically.
It is a more involved install than Arbortext Editor but not too bad these days. Note that you will need a database behind ACM, your options are Oracle or MS SQL Server. Database licence costs are separate and in addition to the cost the base ACM product.
ACM requires a bit of horsepower (depending on how many concurrent users you plan having). Therefore you will probably want to host ACM on a beefy server. In medium-to-large ACM deployments the database is also on a separate server from ACM.
Hope that helps.