Poor performance opening AE 5.4 M050

[ptc-953926]

Comments... (By the way, my thread should have indicated patch M050)

[ptc-953926]

Removed our APTCUSTOM variable and it still took 60 seconds to simply launch AE 5.4 without a document. I'm averaging 40 to 90 seconds, so I don't see this helping.

[ptc-953926]

We only use APTCUSTOM (which I’ve removed), APTPATH, and APTWCF. The last two point to paths on the local drive.

[JasonBuss]

Sounds fishy to me. I'd open a support ticket on that...

[JasonBuss]

When 5.4 was installed, did it update the APTPATH from 5.2 to 5.4 (i.e.
C:\Arbortext\Editor to C:\PTC\Editor)? Do you have apps dependent on
the APTPATH being set? When we moved to 5.3, I took those out of our
environment vars without any ill effects.



When updating from 5.1 to 5.3, I was seeing really strange behavior and
odd errors/startup times, and found that my old Arbortext.wcf wasn't
"valid" when 5.3 was trying to open it. Completely deleting it and
restarting Editor to generate a new one seemed to do the trick.



If your organization is anything like mine, standard users have little
to no access to write files to their C:\ drive. Is it possible you
might have a R/W issue?



Just trying anything I can think of at this point...

[ptc-953926]

Comments...

[PaulGrosso]

Personally, I wonder if it's an issue with the license manager--maybe
it's trying to check something over a network connection that isn't
there and it has to wait a while before it times out--but I don't know,
and our licensing expert is out this week.



Some other developers suggested trying to use the -nohc and -nojvm flags
on your start up command (see help 5717) to see if that makes a
difference.



paul

[ptc-953926]

We use strictly fixed licenses.