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Balloon Note Bug

Participant

Balloon Note Bug

Anyone else having the following issue??

Create a balloon note or edit an existing one....using the ribbon interface in 3.0 change the font and select ok...CRASH...Myself and two co-workers have each tried this and are getting the same result.

Tags (3)
7 REPLIES 7

Re: Balloon Note Bug

No crash for me. Creo 3.0 M040.

Re: Balloon Note Bug

Yep, fatal error crash for me too - Creo 3.0 M020

The work around is to edit properties of the balloon note.

There you can uncheck "default" and select a new font.

That works fine... but I hear you on the lost effort during fatal errors.

THIS NEEDS FIXIN', PTC!

Re: Balloon Note Bug

If double clicking a note to edit, the "FORMAT" tab is greyed out forcing the user to select the font changes from the dialogue box that pops up. When editing a balloon note, the "FORMAT" tab is not greyed out allowing users to select from either the dialogue box or the format tab. Selecting font changes from the "FORMAT" tab while the dialogue box is active is where the fatal error is encountered. I think that the "FORMAT" tab should be greyed out to eliminate selection from that tab.

Re: Balloon Note Bug

Verified this bug in Creo 3.0 M030 as well.

Re: Balloon Note Bug

I failed to mention I am running 3.0 M060...Spoke with a rep this morning and they verified it as well. They are taking a look at it. If i hear anything i will repost with info.

Re: Balloon Note Bug

Thanks John.  Since you likely have maintenance, you can create a support case.  This assures you will get an answer and the bug is reported.

If you do not know how this is done, basically, you have a support account.  You might need to get some information from your IT department to create a support account for yourself.

Re: Balloon Note Bug

PTC R&D is working on it. SPR 5066985.