Watch the video and learn more about Codebeamer with the help of our team: www.ptc.com/request-a-codebeamer-walkthrough In this video, we'll walk you through the change request process of an OEM submitting an issue on the change management Service Desk and deriving a change request from it. We'll show both sides of the interaction, highlight the suspected badge upon change, and demonstrate the email notification process. This tutorial provides a comprehensive look at handling service desk requests, managing service desk issues and change requests efficiently.
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