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I am having an issue in Codebeamer where not all of the trackers I have selected in the Configure library are showing up as available to Drag-Drop Import in the document view. Is there a certain setting that I am missing that is blocking these trackers from displaying here? I tested making a copy of the same tracker in a new project and it was available for import but not the original one I created.
Please see images below for reference. 14 CFR Part 25 Regulations not showing in Library despite being selected.
Solved! Go to Solution.
Hello,
have you checked this article already? You might have similar issues with the tracker tree:
https://www.ptc.com/en/support/article/CS433289
Hello,
I tested and found, that Library shows only those trackers (projects), which contain items.
If you have items in trackers/project, which is not visible in Library, open an incident ticket here:
https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log
This external Tracker is populated with ~300 items of the type "Requirement" which should be a valid item type available for import. I have opened a support ticket to resolve this.
Hello,
have you checked this article already? You might have similar issues with the tracker tree:
https://www.ptc.com/en/support/article/CS433289