Word Export for Test Run tracker Exception in thread "main"

[MM_10991077]

Hello all,

trying to Word export for test run tracker but get below error:

com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxMergeFieldExporter$ExportAppError: Error inside export application: Exception in thread "main" java.lang.reflect.InvocationTargetException
	at com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxJvmExportManager.checkIfAnyExceptionOrError(DocxJvmExportManager.java:197)
	at com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxJvmExportManager.checkForErrors(DocxJvmExportManager.java:172)
	at com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxJvmExportManager.checkForErrors(DocxJvmExportManager.java:166)
	at com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxJvmExportManager.runJvmExportProcess(DocxJvmExportManager.java:149)
	at com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxJvmExportManager.lambda$runJvmDocxExport$0(DocxJvmExportManager.java:85)
	at com.intland.codebeamer.flow.form.ParallelProcessGuard.execute(ParallelProcessGuard.java:42)
	at com.intland.codebeamer.controller.importexport.export.mergefieldword.DocxJvmExportManager.runJvmDocxExport(DocxJvmExportManager.java:80)
	at com.intland.codebeamer.controller.importexport.export.job.ExportJob.convertToDocx(ExportJob.java:177)
	at com.intland.codebeamer.controller.importexport.export.job.ExportJob.doExecute(ExportJob.java:117)
	at com.intland.codebeamer.utils.scheduler.StopWatchJob.execute(StopWatchJob.java:66)
	at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)

Found similar topic in knowledge base where  suggested solution is:

• Check if there are any deleted working sets recently.
• If it is possible, restore these working sets and then perform the export again.

See below link:

https://www.ptc.com/en/support/article/CS424822?source=search&as=1 

I don't know how to identify deleted working sets.

I am not an owner of tracker and only support user in his issue.

Maybe there is also another fix.

Codebeamer version 2.0.0.5

thank you

[Catalina]

Hi @MM_10991077 

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best regards,