Lizenz Problem

[mpuppe]

Hallo,

ich habe ein Problem mit meiner Lizenz. Ich bekomme folgende Fehlermeldung und weiß nicht mehr weiter!!!

Ich habe ein Projekt zu erledigen und kann das Programm nicht öffnen.

Bitte helft mir.

Im Anhang könnt ihr die Fehlermeldung sehen. Sobald ich eins der beiden Befehle drücke schließt das Programm wieder.

Gruß

[jwarncke]

Hello,

I hope my German is good enough to understand the messages you are getting from Creo. When I look at your picture” ……. 03.53.19.png” is states that you are trying to open data that was generated on a training/student version with a license that is not compatible with the current version you are using. I believe this is the issue. To my knowledge Creo is not compatible between training/student and professional license.

Best of luck

[mpuppe]

Thanks

Finally I got a new license.

[MartinHanak]

Hi,

Screenshot 2016-06-24 03.53.11.png

• this error message appears when previous Creo session crashed
• go to C:\Users\Markus\AppData\Roaming directory and remove PTC sub-directory

Screenshot 2016-06-24 03.53.19.png

• go to C:\Users\Markus\AppData\Roaming directory and remove PTC sub-directory

Screenshot 2016-06-24 03.53.28.png

• it states that launching CREOPMA_Student2 license failed
• enlarge error message window to display reason of the failure, copy of this message is saved in std.out file located in startup directory

MH