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PTC Quality Agent

ptc-5103358
Newbie

PTC Quality Agent

Hello,

When I try to run CREO Parametrics it always says that I have to register the quality agent.

Unfortunately the quality agent was removed from the download package.

Where can I download the PTC Quality Agent?

Thanks

6 REPLIES 6

Re: PTC Quality Agent

You will probably need to run the install again. this feature is installed regardless of whether it is activated. It must have been removed after the install. At least, this has been my experience.

You might consider opening a case for this and letting customer service walk you through the steps.

Out of curiosity, what version are you using?

Re: PTC Quality Agent

You can "Create a New Support Case" about this issue here: https://www.ptc.com/appserver/cs/case/case_logger.jsp

Re: PTC Quality Agent

Nicolas,

try to uninstall PTC Quality Agent. This piece of software does not have to be installed, when you use Creo Parametric.

Martin Hanak


Martin Hanák

Re: PTC Quality Agent

To be clear, Quality Agent is required when using an Academic edition of Creo.

Re: PTC Quality Agent

Same question here... Quality Agent must register etc.. it seems this question hasnt been answered at all.

Re: PTC Quality Agent

The quality agent is located in the installation media (either CD or download).

For example, the 64 bit version is located here:

<CD or Download Folder>\install\addon\qualityagent_64.msi

12.PNG

As was mentioned, this is not needed unless you are running the academic version.

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