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Mathcad Prime 4.0 Silent Install not working

davehaigh
11-Garnet

Mathcad Prime 4.0 Silent Install not working

I did a manual install of Prime 4.0 on a clean out-of-the-box Windows 7 virtual machine. Nothing else installed, firewall turned off, and no virus software.  that worked fine.

I copied the resulting mathcad.p.xml file and placed that in the same location as the installer.

After uninstalling Prime 4 and all related components, I then ran this command:

"%SYSTEMDRIVE%\ptc\Mathcad Prime 4.0\setup.exe" -xml "%SYSTEMDRIVE%\ptc\Mathcad Prime 4.0\mathcad.p.xml"

The install fails immediately, with this error:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: setup.exe_Creo

  Application Version: 31.0.2012.360

  Application Timestamp: 58ae8e24

  Fault Module Name: installmgr.dll

  Fault Module Version: 31.0.2012.360

  Fault Module Timestamp: 58bd709d

  Exception Code: c0000005

  Exception Offset: 000a472a

  OS Version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I have a call open with PTC, but so far no answers.

Anyone out here have an idea what's going on????

1 REPLY 1

1. Install the latest .Net Framework version.

2. Download and try to install new Mathcad Prime 4.0 M010 service release.

 

@Tmetcalf Please move this post into Mathcad area.

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