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Mathcad Prime 4.0 Silent Install not working


Mathcad Prime 4.0 Silent Install not working

I did a manual install of Prime 4.0 on a clean out-of-the-box Windows 7 virtual machine. Nothing else installed, firewall turned off, and no virus software.  that worked fine.

I copied the resulting mathcad.p.xml file and placed that in the same location as the installer.

After uninstalling Prime 4 and all related components, I then ran this command:

"%SYSTEMDRIVE%\ptc\Mathcad Prime 4.0\setup.exe" -xml "%SYSTEMDRIVE%\ptc\Mathcad Prime 4.0\mathcad.p.xml"

The install fails immediately, with this error:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: setup.exe_Creo

  Application Version: 31.0.2012.360

  Application Timestamp: 58ae8e24

  Fault Module Name: installmgr.dll

  Fault Module Version: 31.0.2012.360

  Fault Module Timestamp: 58bd709d

  Exception Code: c0000005

  Exception Offset: 000a472a

  OS Version: 6.1.7601.

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I have a call open with PTC, but so far no answers.

Anyone out here have an idea what's going on????


1. Install the latest .Net Framework version.

2. Download and try to install new Mathcad Prime 4.0 M010 service release.


@Tmetcalf Please move this post into Mathcad area.

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