IoT & Connectivity Tips

Procedure on how to configure Single Sign On (SSO) with Thingworx and Windchill, where users will be able to access Thingworx/Navigate with their  Windchill credentials. This video consist of demo and architecture of how SSO works.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Aron Semle, Manufacturing Apps Solution Manager discusses and demonstrates new capabilities in the ThingWorx Manufacturing Apps 8.1 release.

…to ENTERPRISE Increase company profit and revenue along with customer value Achieve sustainable competitive advantage …to SERVICE ORGANIZATION Understand your equipment performance and condition through remote monitoring Improve first-time fix rates by incorporating connected product data Reduce onsite service visits Increase service profitability …to CUSTOMER Improve product and service outcomes Increase equipment uptime Increased customer satisfaction 20% Improvement in equipment uptime 15-25% Reduction in onsite service visits 5-20% Improvement on first time fix rate

Insight into Performance Ensure asset availability by managing asset condition Identify potential equipment failure through rule-based alerts Faster notification providing more time to respond Access to real-time performance data enables time-sensitive decision making Review performance history of equipment to improve troubleshooting Key indicators/signals of future failures View asset information and sensor history to understand context of alert View multiple sensor data and trends to understand any correlations across sensors Diagnose and Understand Accelerate diagnostic processes to understand the root cause of issues more quickly prior to the customer reporting the issue Improve interactive diagnostics processes by incorporating connected machine data View detailed sensor information for speedy issue identification Automate service issue notifications Machine created events to alert of potential problems Notifications to service technicians or service dispatch systems about potential problems Resolve Service Issues Increase equipment uptime by remotely resolving equipment issues before they occur to improve customer retention and reduce service cost Leverage remote access to connected equipment Dashboard to view alerts and summary across all customers and assets Identify common issues across multiple assets Prevent unnecessary onsite service visits with remote service capabilities Capture logs and diagnostic information for speedy issue resolution Remote access equipment to perform diagnostics and resolve issues through configuration changes

Welcome to the ThingWorx Service Apps Community! The ThingWorx Service Apps are easy to deploy, pre-configured role-based starter apps that are built on PTC’s industry-leading IoT platform, ThingWorx. The Asset Advisor for Service provides the ability to remotely identify, diagnose, and resolve service issues for a proactive maintenance approach.   A. Sign up: PTC account credentials are needed to participate in the ThingWorx Community. If you have not yet registered a PTC eSupport account, start with the Basic Account Creation page.   B. Download: Import as a ThingWorx Extension (for users with a ThingWorx SCP entitlement-- including PTC employees, and PTC Partners): ThingWorx Service Apps can be imported as a ThingWorx extension into an existing ThingWorx Platform install (v8.1.0). To locate the download, open the PTC Software Download Page and expand the following folders:   PTC Smart Connected Applications | Release APPs | ThingWorx Service Apps Extension | Most Recent Datacode   C. Learn Find helpful documentation in PTC Reference Documents.   D. Get help / give feedback / interact Use the ThingWorx Service Apps Community page as a resource to find documentation, peruse past forum threads, or post a question to start a discussion! For advanced troubleshooting, licensed users are encouraged to submit support tickets to the PTC My eSupport portal.

ThingWorx Manufacturing Apps Setup and Configuration Guide 8.0.1   Note: The ThingWorx Manufacturing Apps Freemium (Express) 8.1 and Dev Kit 8.1 installers will be available in late November 2017. This document contains information on the installation and use of the ThingWorx Manufacturing Apps Freemium (Express) installer 8.0.1 and ThingWorx Manufacturing Apps Dev Kit installer 8.0.1.   The ThingWorx Manufacturing Apps Extensions 8.1.0 have now been released. For documentation on this version, please see these updated documents:   ThingWorx Manufacturing Apps 8.1.0 Documentation ThingWorx Manufacturing Apps 8.1.0 Available for Download!

ThingWorx Manufacturing Apps Setup and Configuration Guide 8.1.0 ThingWorx Manufacturing Apps Customization Guide  8.1.0

ThingWorx Analytics Sample Data for the 8.1 Release

ThingWorx 7.4 ThingWorx 8.0 ThingWorx 8.1 Installation Guide Installation Guide Installation Guide In the Java Options field, add the following to the end of the options field: -Dserver -Dd64 -XX:+UseG1GC -Dfile.encoding=UTF-8 -Djava.library.path=<path to Tomcat>\webapps\Thingworx\WEB-INF\extensions Place the license.bin file in your ThingworxPlatform folder Obtain the license.bin file from the PTC Support site: a. Log into the PTC Support site. b. Click Manage Licenses. c. Click PTC ThingWorx>PTC Licensing Tool. d. Click Download. Obtain your license Activation ID(s). Activation IDs are provided to new customers in the entitlement letter. Existing customers can visit the PTC Support site to obtain. Rename the file to license.bin and place it in the ThingworxPlatform folder Open the platform-settings.json file and add the following inside the "PlatformSettingsConfig": "LicensingConnectionSettings":{ "username”:”PTC Support site user name", "password”:”PTC Support site password", "activationIds":"XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX, XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX" } NOTE: You must have an Activation ID to ensure your license is current. Multiple IDs must be separated with a comma. Simple example for platform-settings.json: {     "PersistenceProviderPackageConfigs": {         "PostgresPersistenceProviderPackage": {             "ConnectionInformation": {                 "jdbcUrl": "jdbc:postgresql://localhost:5432/thingworx",                 "password": "password",                 "username": "twadmin"             }         }     },     "PlatformSettingsConfig": {        "LicensingConnectionSettings": {           "username":"usernameForPTC",           "password":"password",           "activationIds":"activationIDsuppliedhere"         }     } }

Key Functional Highlights ThingWorx Manufacturing Apps enhancements Support for NI InsightCM connected to KEPServerEX as an aggregator Controls Advisor usability improvement to retrieve App Key for a specific KEPServerEX connection Asset Advisor usability improvement for displaying alerts Compatibility ThingWorx 8.1.0 KEPServerEX 6.2, 6.3 KEPServerEX V6.1 and older as well as different OPC Servers (with Kepware OPC aggregator) Documentation ThingWorx Manufacturing Apps Setup and Configuration Guide ThingWorx Manufacturing Apps Customization Guide What’s New in ThingWorx Manufacturing Apps 8.1.0 Download Extensions for ThingWorx Manufacturing Apps and Asset Remoting Note: this release announcement applies to the ThingWorx Manufacturing Apps Extensions 8.1.0. For the ThingWorx Manufacturing Apps Freemium (Express) 8.1.0 release notes, see this page: ThingWorx Manufacturing Apps 8.1 Freemium is Available for Download!

Procedure to configure a secure connection between Windchill and Thingworx server. Assuming Windchill and Thingworx are already configured with SSL, this video consists of detailed steps for setting up Thingworx and Windchill to trust each other.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Introduction to the base EMS connections and settings, what and how the websocket connections work, security, data transfer and bandwidth.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Introduction to the platform extensibility structures and options. Includes overview of setting up the eclipse plugin and build process, as well as install considerations and best practices.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

This design session introduces a real-world product scenario along with requirements for developing a related IoT-based application. You will also be introduced to core ThingWorx terminology and concepts that will help to map out an efficient design plan for the model hierarchy.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

This Expert Session consists of the general overview for the multitenancy and platform security. It  discusses the available security levels, necessary basic resources, as well as provides information on the system user, and also includes several examples on how-to. It’s assumed that the audience is familiar with the Composer and its navigation.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

This Expert Session consists of the general overview for platform export and import. It discusses the available options for safely exporting and importing entities, data, and extensions. It also provides information on the use of exported entities during the system upgrading and/or moving from QA to production server.  It’s assumed that the audience is familiar with the Composer and its navigation.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Finally there is an article which combines all of the available resources on certificate configuration to better enable developers to complete their production-worthy edge devices. Please see the official PTC documentation located here. Please feel free to comment with any questions, comments, or feedback on this! Happy developing!

The following Expert Session videos are now available for viewing within the ThingWorx Community: ThingWorx Analytics Installation - This Expert Session will walk you through the complete installation of ThingWorx Analytics from the Prerequisites to Confirming the Installation is successful and all steps in between. The first half of the video gives a breakdown of the components and the process of the installation with the second half being an actual Demo of the Installation.     ThingWorx Analytics API Overview - This Expert Session is designed to help beginners get up and running with ThingWorx Analytics. It covers basic concepts like: What are APIs, how to configure the metadata file, and a live Demo that shows you how to interact and use ThingWorx Analytics in real time. This Expert Session would also be useful for experienced users who need a refresher course.   Decision Tree, ThingWorx Analytics Builder - This Expert Session reviews the concept of “Decision Trees” and the functionality that is available in ThingWorx Analytics Builder. First, you will learn how to create and upload a dataset in ThingWorx Analytics Builder.  After that, it shows you how to train a model and score on the model that was just generated. It then goes into detail on how the prediction learner "Decision Tree" operates and classifies inputs.   Use Case Identification - This Expert Session goes over ways to identify and develop a successful use case for ThingWorx Analytics. The example use case presented here is on employee retention in a fictional company with the goal of maximizing employee retention . This presentation will provide you with all the fundamentals you need to develop your own ThingWorx Analytics use cases from the ground up.   ThingWorx Analytics Signals - This Expert Session will provide you with an in depth explanation behind how Signals are calculated in ThingWorx Analytics, what purpose they serve, and why we use them.  Some basic mathematical concepts are discussed so viewers will have a better idea of how ThingWorx Analytics operates behind the scenes.   Related Links For more information, you can visit a new space dedicated to these helpful technical videos.   Additional Expert Sessions will be highlighted here in the ThingWorx Community every few weeks. Visit the Online Success Guide to access additional information about ThingWorx training and services.

This Expert Session will provide you with an in depth explanation behind how Signals are calculated in ThingWorx Analytics, what purpose they serve, and why we use them.  Some basic mathematical concepts are discussed so viewers will have a better idea of how ThingWorx Analytics operates behind the scenes.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.