IoT & Connectivity Tips

Recording of the Friday, November 17, 2017 ThingWorx Manufacturing Tips & Tricks Web Session. Agenda: - Overview & Application Demo - Aron Semle - Architecture Overview - Varathan Ranganathan - Q&A

Starting in ThingWorx 8.0, Application keys are now encrypted and stored in the database. The Key used to encrypt the Application key id value is stored in /ThingworxStorage/Keystore.jks and the password for the keystore is stored in /ThingworxPlatform/keystore-password. These files are created automatically by ThingWorx and unique to that instance. ThingWorx 8.1 In addition to the handling application key decryption, the Instance device ID is also stored in keystore.jks. To properly configure an HA landscape using ThingWorx 8.1, consider either; In a dark Site scenario, copying the license_capability_response.bin from the primary lead server to the ThingworxPlatform folder of all slave instances In a connected scenario, removing or renaming the existing capability response on the slave servers after replacing the keystore.jks and password-keystore to automatically retrieve a new capability response based on the encrypted device ID Failure to do so will result in a Host ID mismatch error [message: Trusted storage hostid does not match system hostid.]

This has been moved to its new home in the Augmented Reality Category in the PTC Community.

Overview of prerequisites and components required to achieve a successful installation PTC Navigate View ALM App and a brief functionality demonstration of the product.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

An Introduction and Overview of Navigate View PLM Apps/Widgets for Navigate users for Windchill PDMLink.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Configuring Navigate search using Common Tailoring and configuring access permission on apps from role perspective.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Slides used during the What's New in ThingWorx Manufacturing Apps 8.1 update training webinar held Nov. 15, 2017

Procedure on how to configure Single Sign On (SSO) with Thingworx and Windchill, where users will be able to access Thingworx/Navigate with their  Windchill credentials. This video consist of demo and architecture of how SSO works.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

…to ENTERPRISE Increase company profit and revenue along with customer value Achieve sustainable competitive advantage …to SERVICE ORGANIZATION Understand your equipment performance and condition through remote monitoring Improve first-time fix rates by incorporating connected product data Reduce onsite service visits Increase service profitability …to CUSTOMER Improve product and service outcomes Increase equipment uptime Increased customer satisfaction 20% Improvement in equipment uptime 15-25% Reduction in onsite service visits 5-20% Improvement on first time fix rate

Insight into Performance Ensure asset availability by managing asset condition Identify potential equipment failure through rule-based alerts Faster notification providing more time to respond Access to real-time performance data enables time-sensitive decision making Review performance history of equipment to improve troubleshooting Key indicators/signals of future failures View asset information and sensor history to understand context of alert View multiple sensor data and trends to understand any correlations across sensors Diagnose and Understand Accelerate diagnostic processes to understand the root cause of issues more quickly prior to the customer reporting the issue Improve interactive diagnostics processes by incorporating connected machine data View detailed sensor information for speedy issue identification Automate service issue notifications Machine created events to alert of potential problems Notifications to service technicians or service dispatch systems about potential problems Resolve Service Issues Increase equipment uptime by remotely resolving equipment issues before they occur to improve customer retention and reduce service cost Leverage remote access to connected equipment Dashboard to view alerts and summary across all customers and assets Identify common issues across multiple assets Prevent unnecessary onsite service visits with remote service capabilities Capture logs and diagnostic information for speedy issue resolution Remote access equipment to perform diagnostics and resolve issues through configuration changes

Welcome to the ThingWorx Service Apps Community! The ThingWorx Service Apps are easy to deploy, pre-configured role-based starter apps that are built on PTC’s industry-leading IoT platform, ThingWorx. The Asset Advisor for Service provides the ability to remotely identify, diagnose, and resolve service issues for a proactive maintenance approach.   A. Sign up: PTC account credentials are needed to participate in the ThingWorx Community. If you have not yet registered a PTC eSupport account, start with the Basic Account Creation page.   B. Download: Import as a ThingWorx Extension (for users with a ThingWorx SCP entitlement-- including PTC employees, and PTC Partners): ThingWorx Service Apps can be imported as a ThingWorx extension into an existing ThingWorx Platform install (v8.1.0). To locate the download, open the PTC Software Download Page and expand the following folders:   PTC Smart Connected Applications | Release APPs | ThingWorx Service Apps Extension | Most Recent Datacode   C. Learn Find helpful documentation in PTC Reference Documents.   D. Get help / give feedback / interact Use the ThingWorx Service Apps Community page as a resource to find documentation, peruse past forum threads, or post a question to start a discussion! For advanced troubleshooting, licensed users are encouraged to submit support tickets to the PTC My eSupport portal.

ThingWorx Manufacturing Apps Setup and Configuration Guide 8.0.1   Note: The ThingWorx Manufacturing Apps Freemium (Express) 8.1 and Dev Kit 8.1 installers will be available in late November 2017. This document contains information on the installation and use of the ThingWorx Manufacturing Apps Freemium (Express) installer 8.0.1 and ThingWorx Manufacturing Apps Dev Kit installer 8.0.1.   The ThingWorx Manufacturing Apps Extensions 8.1.0 have now been released. For documentation on this version, please see these updated documents:   ThingWorx Manufacturing Apps 8.1.0 Documentation ThingWorx Manufacturing Apps 8.1.0 Available for Download!

ThingWorx Manufacturing Apps Setup and Configuration Guide 8.1.0 ThingWorx Manufacturing Apps Customization Guide  8.1.0

ThingWorx Analytics Sample Data for the 8.1 Release

Key Functional Highlights ThingWorx Manufacturing Apps enhancements Support for NI InsightCM connected to KEPServerEX as an aggregator Controls Advisor usability improvement to retrieve App Key for a specific KEPServerEX connection Asset Advisor usability improvement for displaying alerts Compatibility ThingWorx 8.1.0 KEPServerEX 6.2, 6.3 KEPServerEX V6.1 and older as well as different OPC Servers (with Kepware OPC aggregator) Documentation ThingWorx Manufacturing Apps Setup and Configuration Guide ThingWorx Manufacturing Apps Customization Guide What’s New in ThingWorx Manufacturing Apps 8.1.0 Download Extensions for ThingWorx Manufacturing Apps and Asset Remoting Note: this release announcement applies to the ThingWorx Manufacturing Apps Extensions 8.1.0. For the ThingWorx Manufacturing Apps Freemium (Express) 8.1.0 release notes, see this page: ThingWorx Manufacturing Apps 8.1 Freemium is Available for Download!

Procedure to configure a secure connection between Windchill and Thingworx server. Assuming Windchill and Thingworx are already configured with SSL, this video consists of detailed steps for setting up Thingworx and Windchill to trust each other.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Introduction to the base EMS connections and settings, what and how the websocket connections work, security, data transfer and bandwidth.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Introduction to the platform extensibility structures and options. Includes overview of setting up the eclipse plugin and build process, as well as install considerations and best practices.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

This design session introduces a real-world product scenario along with requirements for developing a related IoT-based application. You will also be introduced to core ThingWorx terminology and concepts that will help to map out an efficient design plan for the model hierarchy.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.