Issue with "Regenerate Column Mapping Rules" in Kepware Configuration (.opf)

[LK_10740523]

Hi PTC Community,

I'm currently facing a peculiar issue in KepserverEX 6.15 while working with a specific .opf configuration file that includes a datalogger setup.

• Every time I open this .opf file, the "regenerate column mapping rules" area, under the Advanced Log Group settings, gets altered. The Yes/No choices are changed seemingly randomly.
• The rest of the configuration stays intact.
• The project itself is offline and being used to migrate settings from an older Kepware server to a new one.

Has anyone encountered a similar issue?

• Is there a specific setting or migration step that could be causing this?
• Any troubleshooting tips would be greatly appreciated!

[rajskumar]

Hello,

I checked it on 6.17 and did not observe the issue. I also reviewed the release notes and found that no fixes were made between 6.15 and 6.17 for a similar issue.

Here are a few things you can check:

1. Please note that users with RW access can make changes.
2. Disable the Datalogger log group, make changes, then enable the group:
   • Datalogger Group properties > General > Configuration > Enabled = Yes / No
3. Disconnect any client application from the Runtime to make changes:
   • Select Runtime, Disconnect and make changes
   • Select Runtime, Connect and update the Runtime with the changes made

If the issue persists, I recommend opening a support ticket with the Kepware Technical Support team. Tech support may need to check a particular .opf file.

Here is a link to the My Kepware login page where a ticket can be submitted:

https://my.kepware.com/s/login/

[LK_10740523]

Hi rajskumar,

thanks for the fast reply. The issue is that the .opf file I'm using is not modified. I just use it to create a new one using some identical configurations on the migration process. The only thing I do with the .opf is open it to look at its configuration.
1. No changes are made. The new .opf I am creating is modified normally.
2. All Datalogger groups are disabled. Still, the issue is in the .opf I use to copy from.
3. Should I have Runtime / Runtime clients disabled in the old configuration when opening it? When asked for updating the runtime, what should I do?

[rajskumar · Accepted solution]

Hello,

Thank you for further clarification. Since you are just opening the old .opf file to see the settings, there is no need to perform runtime connect and update.

I am not sure what is causing the "Regenerate Column Mapping Rules" settings to change randomly after opening the file each time.

As this is affecting only 4 settings of Yes/No under "Regenerate Column Mapping Rules," I suggest taking a screenshot of this setting from the old file and applying it to the new project.

For detailed analysis, you can submit a support ticket and provide the old .opf file so Tech Support can check what is happening.