Kepware

We have a Mariocotta slitter HMI/Industrial PC. The mSATA hard drive failed on the PC. We replaced the drive with a new one, & restored that drive from an old Veeam backup of the system. When we restored it, the Kepware Allen Bradley perpetual license was missing. We have been unable to apply the license on the new drive. We are currently utilizing the emergency 7 day license. What is the normal procedure in this scenario? Our vendor is telling us we will need to buy a new license, but this looks like it could simply be rehosted since the only thing to change was the HDD (PC is the same PC). 

I Transferred a Perpetual License,License shows as ‘good’ in the license utility.License shows as ‘Active’ on the Kepware website.BUT KepserverEX is still showing a 2hr time limit, after which, it deactivates. License support expiry is 10/2019.I am uncertain what Kepserver version it was originally running on.Now running on Kepserver 6.18.318.0 QUESTIONS:Is this a Kepserver version issue? How do I see what version of kepserver my licenses need?Or has Kepware made it so you can't transfer older licenses without paying?

Kepware dooesnt allow for logical/logical non-blocking protocols for rockwell PLCs, when accessing Program tags. This means that if an OPC client needs to access program tags, the PLC needs to be setup with Symbolic addressing, which really slows down the R/W rates on the Kepware OPC UA server. Anyone faced this issue?

We have many channels and want to organize the channels in folder without affecting the Item ID for the associated tags.For example here, I want to have the ability to make a folder for the dryers and the PRD devices.The folder is merely for organizing within Kepware and should not affect the other systems. Therefore the Item ID, e.g. PRD0147.myDevice.myTag, should not contain the folder. 

I working on one of my projects. As per my application, I want to take data from DCS over TCP/IP into kepware. From kepware i want to publish those data over opc da for other SCADA/DCS that works as opc da client. My quetion is does kepware works as OPC DA server for this application?

I have a requirement for taking IEC61850 data from an IED device into the Kepserver. After which i need Factorytalk view SE using OPC UA client to read that data. How can I go about it?

Hi all,A few years back I had a use case where I wanted to use the kepware configuration API to create and modify advanced tags from thingworx. Does anyone know if this functionality has been added or is in the future plans to be developed?

Hello,I'm reading data from another application via an OPC UA Client on any channel in Kepware. I can receive notifications when the data changes. Is there a way to create notifications before the data changes? Reading at intervals doesn't solve my problem. I have a timestamp indicating when a value has been read. I want to notify the client of the same value when the timestamp changes. 

Hello PTC Community,I would like to confirm the expected behavior of the Kepware _System._NoError tag when it is referenced from ThingWorx.I reviewed the following support article:CS466164NoError tag value fails to update in ThingWorx when NoError tag is updating in Kepware Modified: 19-Mar-2026 / Last Seen: 15-Apr-2026As I understand the article summary, it states that:the NoError tag is updating in Kepware, but the NoError value in ThingWorx is not updating, the cause is that only the NoError tag is bound, and the suggested resolution is to bind a device static tag on the same Thing together with _System._NoError, ensure that the static tag completes its first scan, and then verify that the NoError value updates in ThingWorx.However, from my understanding, _NoError is a system tag representing the device communication state on the Kepware side, while ThingWorx is in the client position relative to Kepware.Because of that, the explanation that _NoError is not evaluated until a normal

Hi, I have a customer that is using Kepware Server for OPC DA / OPC UA / OPC DA communication between two systems. At the moment we are having issues with certain slow updating tags (booleans and integers) that freezes and are not updated between the two systems. Continuous updating values are no issue... The issue seem to be that the tags gets timed out and are not correctly mirrored between the systems. If we create local subscriptions on the KepServer node on the actual tags the error seem to disappear. Is there a way to configure kepware to establish the subscription to the source tags regardless of the client status? We cant find any correlating error messages in kepware. 

We have a connection issue between KepserverEx 6.18 and Janitza UMG96-S2 power measuring device. The connection is working and the tags can be readed via QuickClient but during the reading the quality of some tags randomly switching from good to bad for a while. The strange is that not all of the tags quality switches and it happens randomly. Does anyone has a similar issue with a Modbus TCP connection?

As per the original post.   Hi,   I have the similar problem as NM_12850686. Could you please share the port issue solution?   Here is my setup: Cleco Controller mPro200 - Open Protocol - Port 9002 - Activated Cleco Controller mPro200 - TorqueNet- Port 12345 - Activated Cleco Controller mPro200 id : 192.168.50.20 KepServerEx - Channel:TorqueToolEthernet - Device:Cleco (Open Protocol - 192.168.50.20 - Port: 9002)   Both the controller and the port can be ping successfully from the PC.   However, none of the tags receives information from Cleco. Could you please look into this?   Thank you,LP

客戶在開啟kepserver administration的設定時會跳出，invalid or missing user information : data is corrupt跟開啟程式畫面時會當掉在cmd輸入sc config KEPServerEXLoggerV6 depend= KEPServerEXKeySvcV6再開啟錯誤訊息變成general serialization failure

We are experiencing inconsistent data loss between KEPServerEX V6.13.266 and our Atlas Copco Torque Tools. Specifically, torque results are missing in the following scenarios:Power Cycles/Battery Swaps: Results fail to report immediately after switching the tool ON or swapping batteries.Intermittent Drops: We are seeing partial data transfer (e.g., only 5 out of 9 tightening cycles recorded).Please review these cases and provide your recommendations or potential fixes to resolve these synchronization issues.Kindly setup the call to discuss or need more informationThanks,MuraliKrishnan

Hello,I have a PLC program which send the DTL from the PLC, although I can log the timestamp based on the SQL side, is there anyway to log DTL directly from PLC to Kepware with the new/upcomming updates ?

Hi, I currently use LinkMaster to map tags between my field devices and PLC. I want to get rid of LinkMaster and do the mapping in Kepware Server. I currently have Version 6 of KepServerEx. Do I need to update to V7 in order to use the advanced tag linked tags feature or is that available in the version I have now? Also, is there a way to just export my LinkMaster tags and import into Kepware or does it have to be a manual migration? Thanks 🙂

先前客戶在 ODBC 做讀寫，再透過 OPC UA 提供給 InTouch。每日固定時間會出現數值異常。我們已經更換過 Server 環境，也更換過資料庫（MSSQL / MySQL）。若直接接收溫度資料則是正常的，使用 Local Historian 也是正常的。我們嘗試過許多測試方法，目前的結論是：只要資料經過 ODBC，就會發生異常。異常現象大約持續幾分鐘，在這段時間內，A 項數值會突然升高，B 項數值也會升高（沒有太明顯的規律）。而且只會發生在特定時間。想詢問 PTC 或其他夥伴，是否有遇過類似案例，或有任何可能的原因與建議方向。Previously, the customer used ODBC for read/write operations, and the data was then provided to InTouch through OPC UA. Data abnormalities occur at a fixed time every day.We have already replaced the server environment and also changed the database (MSSQL / MySQL). When temperature data is received directly, the values are normal. Using Local Historian also works normally.We have tried many testing approaches, and the current conclusion is that the abnormality only occurs when the data passes through ODBC.The abnormal behavior lasts for a few minutes. During this time, the value of item A suddenly increases, and item B also increases (without a clear pattern).This issue only occurs at a specific time each day.We would

I use KepserverEX6.14 for linking Rockwell and siemens PLC's.We have 207 link tags in both directions. But we have troubles with 1 Siemens 1512 PLC when the communication drops (without voltage or network troubles). After the communication restores, kepserver can read the datablocks but CAN'T write to the datablock. The solution is then disable-enable tags, after this everything works like it should. My datatypes are boolean's and words (not defaults).There is a scan rate of 2000ms for PLC values. And the linked tags are written when input changes.I have tested with Auto-Demotion on and off (also with 'Discard Requests when Demoted' on/off) What can i try else?

Hi, I need to connect to KepserverEX 5.8 in a Windows 2000 Pro/Sp4 workstation with Ewon Flexy 205.The goal is using the ewon (in this case 5 of them) as middle point to communicate s7-300 PLC with Wonderware 8.0 using KepserverEX 5.8 as the OPC server. When configurating KepserverEX 5.8 channel i use OPC UA and configure UA server in the channel (see attachment 1) and when i try to import items on  the device to import the tags of the Ewons an error appear (see attachement 2).See attachement 3 for ewon configuration.Any suggestion to address this?

Hello, im setting up tags in Kepware where previously we have used RS linx, the booleans tags are all showing 0 when it should be a 1 and are not changing at all. The quality of the tag is good and its showing correctly (1) in RS linx but a 0 in kepware, anyone got any advice? Kepware server 7

I am trying to get a hold of Sales in order to purchase additional license options on my Kepware OPC Server package.  I have tried submitting a ticket but I received a "you are blocked" response to that.  I've tried calling but after being on hold for nearly an hour, it just disconnects me.  I mean, really?  I'm wanting to buy stuff from you.  Does PTC really make it that difficult to make a purchase?  Can someone PLEASE contact me? m.barnes@amrize.com

使用者希望使用有效期限為10 年或更長的自簽名憑證。使用原有的KEPServerEX客戶端時，只需一個憑證即可實現雙向通訊。然而，由於架構較為複雜，目前似乎無法在多個系統間重複使用自簽名憑證。請確認自簽名客戶端憑證是否可以被多個伺服器使用。OPC UA證書會自動續約或延長有效期限嗎？如果用戶端憑證過期，是否會影響現有系統？例如，是否會導致EAP無法連線等問題？ The user would like to use a self-signed certificate with a validity period of 10 years or longer. With the original KEPServerEX client, only one certificate is needed for mutual communication.However, it seems that a self-signed certificate cannot currently be reused across multiple systems, possibly due to the more complex architecture. Please confirm whether a self-signed client certificate can be used by multiple servers.Will **OPC UA certificates automatically renew or extend their validity period?If the client certificate expires, will it affect the existing system? For example, could it cause issues such as EAP being unable to connect? 

Hi! Has anyone used the KepServer Siemens Suite with Siemens new S7-1200 (G2) CPU's? Best regardsPär

各位先進夥伴好，近期接到一個CASE，客戶突然想做升級，4版到7版(當前最新)。Dear partners, recently we encountered a case where a customer suddenly wants to upgrade from Version 4 to Version 7 (the current latest version).因為4版真的太過古老，最簡單的OPF匯出，都不知道能否順利？想討論有甚麼注意事項。Since Version 4 is extremely old, we are not even sure whether basic functions such as OPF export can be completed smoothly. We would like to discuss what considerations or precautions we should pay attention to.軟體、系統、硬體都可以。Any suggestions related to software, operating systems, or hardware are welcome.

Atlascopco PF6000 Open Protcol lose data when I connect to OT network.When I connect  PF6000 with my laptop using Kepserver Open Protocol ,I'm able to read and write . But ,When I connect PF6000 to my sever through OT network ,I'm loosing data one or two data's are working .Could you please let me know ,what could be the issue ?