Offset values from the table during reading the data

[NW_11000172]

Hello everyone

I am tring to read 29 elements table form the compact logix 5300 (revision 20.013).
I created proper channel and the device, i am able to generate program and export the tags. i tried to make a test and read the element from the table trought the kepware, but when i did it the values are not proper but in specific way:
When i read table[0] i see the values from table[1]
when i read table[1] i see the values from table[2]
when i read table[2] i see the values from table[3]
etc..
i am not able to read the value from table[0] because of the offset.

has anyone occured with similar problem?

Best regards

Natalia

[AKshara · Accepted solution]

Hi Natalia,

Since we have encountered similar issues before, a thorough diagnosis is necessary. To proceed with a detailed investigation, we require additional information. Therefore, I recommend opening a case with us by following the underlined steps in the given knowledge article.
https://www.ptc.com/en/support/article/CS382681

Wishing you the best!