Problem when using Redundancy Master
May 28, 2022
02:11 AM
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May 28, 2022
02:11 AM
Problem when using Redundancy Master
Can anyone help solve the problem I'm having in using redundancy master?
when using Redundancy master, only the primary server can read data, when the primary server is down, the secondary server does not work.
for the secondary server, it can only be read on the quick client as long as it fills in the prog id and remote machine name manually, whereas if you import tags via "device" in kepware, an error appears as shown in the picture.
can anyone help solve this problem?
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RedundancyMaster
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Troubleshooting
1 REPLY 1
Jun 13, 2022
04:58 PM
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Jun 13, 2022
04:58 PM
Please submit a ticket to the Technical Support team for assistance with this issue.
https://support.ptc.com/apps/cs_loggers/kw_logger/auth/ssl/log
Best regards,
Andy Servetas
Principal Technical Support Engineer | Kepware Technologies
