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Error : Mathcad Configuration A problem was encountered during the MSI installation

Harry_Seth
15-Moonstone
15-Moonstone
‎Feb 26, 2021 05:04 PM
‎Feb 26, 2021 05:04 PM

Error : Mathcad Configuration A problem was encountered during the MSI installation

Issue -

  1. Error "The install was unsuccessful because of the following serious errors: Mathcad Configuration A problem was encountered during the MSI installation"
  2. Error "The install was unsuccessful because of the following serious errors: Mathcad Configuration A problem was encountered during the MSI installation" while installing Mathcad 15.0.

 

Solution :

  • Option 1:
    Make sure Mathcad installer package downloaded from PTC website is unzipped or extracted completely before installation
    If not, reinstall again after proper unzip process
  • Option 2:
    Download and install Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) (file name: vcredist_x86.exe) from Microsoft website
    Download and install MSXML 4.0 Service Pack 2 (file name: msxml.msi) from Microsoft website
    Start installation again & reboot the machine once if it displays same error
  • Option 3:
    Open Mathcad installer package or download image or installation CD & run Mathcad15WixInstaller.msi from mathcad folder to complete the installation

 

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