Mathcad

I want Mathcad Prime 11.0.1.0 to solve a simple exponential integral and it returns a limit towards infinity no matter what kind of assumptions I give it. A negative exponential should always go to 0 for x towards infinity when tau is real and positive.If instead I substitue manually a new variable x  the integral is solved correctly How can I convince Mathcad to do the same ?

Hi there , I’m using mathcade prime 11I need to get the max values using max function regardless if there are positive or negative , how ever when I use [ I x I] I get different numbers , how can I get the max ? Thanks 

When trying to obtain the trial version of Mathcad prime the page says that my UK phone number is invalid and will not allow me to proceed. The country is set to UK.

I’m using PTC Mathcad 10.0.0.0 (as of May 2026).  Is this the latest version?   How can I determine if there’s an update?  Where do I check?  In the software?  Somewhere on this website?   Thanks

When I try to download my licence to install the 30 days pro version of Mathcad a Server error shows up

Maximum trial for licensing has been end but acquisition has not been done.

Hi people. I followed the program and installed the student version of Mathcad but can not start it on my computer. Any advice ?

I am looking to define the variable ϕ2.min based on the table below. I have created the variables for HC and HD to define them as HC1 and HD1 etc. however I am not sure how to then pull a value for ϕ2.min based on the below selection table.  Any advice here would be great!  

I am trying to specify the value of a variable based on the value of a second variable. The attached table shows what I am attempting to achieve is setting the value of B2 based on the value of d in-line with the data attached. Any help will be appreciated. Thanks 

We run FLEXnet on our company license server for Mathcad licenses. Currently on version 12. Our Mathcad license file has both permanent and subscription licenses of Mathcad Prime (and 15) in it. When a user runs Mathcad, the server first assigns a license from the permanent pool. If that pool fills up then it assigns a license from the subscription pool. The problem is when a user receives a license from the permanent pool, the license type shown within their Mathcad software says Home Use when it should say something like Commercial. This results in certain calculations being inaccessible and causing errors in their worksheet. But if a user receives a license from the subscription pool, the license type is shown as Subscription which should be fine.I would like to know why our Mathcad license server is serving us Home Use licenses instead of the commercial licenses we paid for, and how do we fix this?

I am trying to copy a 1xn matrix developed in mathcad prime 11 and paste it into an excel like table in ansys mechanical to build material curves for stress analysis.  I cannot for the life of me figure out how to do what seems like a simple task.  Is this an easy thing to do?

Hi,I have a file that can’t be opened by Mathcad Prime.I just get the message “File type not supported”.Anyone got any tricks to find ways to repair the file?I attached the file here in .zip format since mcdx format is not supported.

Hello, i have problem with installation of mathcad. I couldn't go next from ,,Aplication Selection'' window so i haven't installed mathcad yet.Thanks for help.

I could not find any other support, so I decided to write the message here. I am a student and our school uses Mathcad 11. I received a code for Mathcad pro from my teacher, but I am unable to activate it. I downloaded the software and it shows that I have the free version, and that I can activate the pro version by clicking a button on the top right. I did that and got to the licence assistant. I logged in and put the code in, but it gives me an error message "server error" after I try to install the licence. A link leads me to here: "https://support.ptc.com/appserver/support/account/contact_customer_care.jsp", but I either don't get any help from there, or I am unable to access it due to not having the correct web account. I am unable to upgrade my web account, because I don't have the data required to do so. The only thing I have is the code and the need to get this app so i can work with it in school.

Alguna persona que tenga acceso a MathCad que me pueda abrir un documento y enviarme los datos que tengo mi PC dañadahttps://drive.google.com/file/d/1S8_3PWGeUnYfnA4jiGYNd6JJ-22kekP5/view?usp=drivesdk

I want to buy Mathcad Prime but I can't login to purchase. I have created an account. When I click "buy now" it opens a new tab with a login screen. I enter my information and it says "invalid username or password". I have reset it several times and after completing the reset I can see that I'm logged in because my name appears in the upper right hand corner. When I go back to the store to purchase the license, the same login screen opens up, I enter my email and newly changed password and I get the same error. What am I doing wrong here?

I recently changed my laptop and I'd like to re-install Mathcad. Unfortunately I don't receive the link for the download and the same it's not in the spam.

Using Prime 11The topic is Hertzian contact.  I was investigating the capacity of spherical contact on a flat plate using several different methods of calculating the stress stateI converted a Mathcad 15 worksheet to Prime 11.  It worked perfect in V15.  In Prime 11, one of the functions is broken.Attached are the PDF of Mathcad 15 output and the Prime 11 worksheet that it converted.I’m using a bunch of nested solve blocks as functions.  The functions that use the Find solve block seem OK.  But one function uses a Maximize solve block.  This isn’t working.This function worked in Mathcad 15. sigma_eq is another function.  It’s supposed to maximizing the value of sigma_eq by searching for the value z_guess that gives the maximum.  The other inputs to the z_peak_stress function are “constants” that the function sigma_eq also needs as an input.Conversion didn’t mention any errors about this.  It added a ‘helper’ (?) equation that’s not part of the iteration.  And the new format throws an e

Error in Licence Pocessing

I have been a paid subscriber to Mathcad since the late 1990’s. As a former a beta tester and advisor on new features, my interest and commitment to Mathcad is substantial. However, I am concerned about the future of Prime when I see more discussions on it not working rather than use.Yes some old problems are addressed with each new release. But installation and operation issues are starting to out number Topics on using the software to solve engineering and science problems. Even just upgrading to the new version or obtaining the new license keeps changing, adding to the frustration.For many of us, Mathcad is our only reason to use PTC’s products. Please do not make it a reason to be the last.   

Ho comprato una licenza per mathcad ed ho ricevuto l’email di conferma da cleverbridge, ma dopo un meso non ho ancora ricevuto l’email da ptc con la licenza. Inoltre quando provo ad accedere al supporto tecnico il sito mi risponde che non ho l’autorizzazione per accedevi.

I've filled out the form multiple times, but I still haven't received the download link. I tried updating my profile, but I haven't received the required fields in the email. I only have the license files. I'd prefer the Express version, not Prime.