I can not download mathcad prime 5.0

[AO3211]

I am currently a student who purchased Mathcad Prime 5.0 student edition in January 2020 and I currently have until the 28th of January of 2021 to use it. I recently got a new computer and I wanted to redownload it again, but when I tried to do that it told me I had no products to update, and I am not sure why. I have tried everything, and the phone support couldn't help me. So if someone could help me solve this issue it would be appreciated.

[VipulT]

Hi @AO3211

Click on below link to download Mathcad for student edition.

https://support.ptc.com/appserver/lm/mathcad/download/index.jsp

You should have product code to download the required version.

• Once the product code is entered user can download the required version

Thanks,

Vipul

[MartinHanak]

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@AO3211 wrote:
I am currently a student who purchased Mathcad Prime 5.0 student edition in January 2020 and I currently have until the 28th of January of 2021 to use it. I recently got a new computer and I wanted to redownload it again, but when I tried to do that it told me I had no products to update, and I am not sure why. I have tried everything, and the phone support couldn't help me. So if someone could help me solve this issue it would be appreciated.

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Hi,

for download you can use https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp link.