Mathcad Prime 10 Student Edition Troubles

[TT_12889852]

I downloaded windows on my mac. I then tried to buy the Mathcad Prime 10 Student Edition for $63/year. However, it just took me to Mathcad Express Free Download when I clicked on it. I finally downloaded it, and then I had to login and provide my product code. I don't have a product code because I never bought anything, but I clicked on the $63/year plan and it never charged me so I don't really know what to do or where to go from here.

[LucMeekes]

So you have Prime installed on your computer. I suppose it 'works' when you start the program, but possibly in Express mode, because you haven't (yet) got a license for it. That should be fine for now, you don't need a license to run it in express mode, but this mode lacks some of Prime's functionality.

To find out if you are running in Express mode, type

mean(1=

and see if the result is 1 (full mode) or an error (express mode).

Once you are ready to try out the full functionality of Prime, you can apply for a license by going to the Options (left-click on the circled M in the upper left corner, choose options). Then on the License tab, you should press the "Get License" button and it should guide you to getting a trial license. If you successfully obtained a trial license, that should be reflected on the license tab of Options. The trial license should help you out for a maximum of 30 days. In the mean time you can contact PTC support (that's NOT this forum) to help you out with buying a subscription for the student edition.

Of course, if you are happy enough with the Express functionality, you don't need a subscription at all, since it is free for life.

Success!
Luc

[VladimirN]

Also - "PTC Mathcad, Student subscription": https://mathcad.alfasoft.co.uk/ 

[DhirajPatil]

Hi @TT_12889852,
Did you try this link to the e-store?

Thanks,
Dhiraj