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1. What OS are you using?
2. Zip your log file and attach it to the message.
Still unsolved. Anyone please?
Look at the following discussion - "Mathcad Prime 7.0.0.0 Crash when editing text box/block with multiple colors/bolded font": https://community.ptc.com/t5/Mathcad/Mathcad-Prime-7-0-0-0-Crash-when-editing-text-box-block-with/td-p/755550