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Mathcad licence activation issue

Artiom
6-Contributor
6-Contributor
‎Apr 29, 2022 09:41 AM
‎Apr 29, 2022 09:41 AM

Mathcad licence activation issue

Hi,

I have the issue requesting licence for Mathcad product through Mathcad licence activation window. It gives me the error when requesting licence file. Can someone from PTC team help me on that? I have a product code.

Thanks
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2 REPLIES 2
BenLoosli
23-Emerald II
23-Emerald II
(To:Artiom)
‎Apr 29, 2022 09:44 AM
‎Apr 29, 2022 09:44 AM

On the License page, on the right side, is a link to send a message to the PTC license group.

They are the only ones who can help you.

 

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Artiom
6-Contributor
6-Contributor
(To:BenLoosli)
‎May 03, 2022 04:33 AM
‎May 03, 2022 04:33 AM

I was not able to send a request through that page as I don't have the account upgraded. 

So, still having issues with my License.

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