Deactivating a license

[RickCAZ]

Not sure if this is the appropiate spot for license issues, but couldn't find any place else that looked like a better spot.

I need to deactivate a license so I can move Mathcad to a new Windows machine. I can't find any obvious way to do that. Any thoughts?

[MikeArmstrong]

Try contacting the Mathcad license and install team directly.

-.

Mike

[mzeftel]

Do you have a floating license? If so you need to contact customer support. Otherwise, you don't need to deactivate the license, you just need to request a new one for your new machine. The email that Mike posted will help you with that.

Mona

[RickCAZ]

Thanks Mike. They were prompt and everything worked perfectly.

Rick