How to change email

-MFra- · ‎Jun 30, 2017

Hi,

I've several emails. The one used in mathcad is the oldest and I would like to change it with a new one.Is it possible?

Greetings

FM

Werner_E · ‎Jun 30, 2017

Guess questions like this has a better chance to be dealt with by the people who may know if you post it to the "community Issues" group -> https://community.ptc.com/t5/community-Issues/bd-p/CommunityIssues rather than here in the Mathcad section.

Try this: https://support.ptc.com/appserver/common/account/secure/wamMain.jsp

-MFra- · ‎Jun 30, 2017

thanks Werner for the precious informations.

Practically it is'nt convenient to change it. Unless, I wasn't interested in mathcad rankings. In fact, changing emails, I would be considered a new customer.

Greetings

FM

Werner_E · ‎Jun 30, 2017

@F.M. wrote:

thanks Werner for the precious informations.

Practically it is'nt convenient to change it. Unless, I wasn't interested in mathcad rankings. In fact, changing emails, I would be considered a new customer.

Greetings

FM

As I understand it you can change your mail address from within that page at ptc.com I linked to. I haven't tried but the field seems to be editable. That way I guess you will stay the same customer with the same user id, or not?

My problem is that I would like to use a different mailaddress in the forum (for notification mails which I now turned off) than at ptc (for managing my licenses and receive license files). This only seems to be possible if I create a new account at ptc and use that for forum login - disappointing.