Hello Vladimir,
I don't have enterprise edition, just a single user license. However, I was able to obtain a license from PTC but you have to obtain a "Request Code" from your software by. To do so, follwo the following steps:
In case this is a single user license, PTC needs to know the product code and request code.
The Product Code (sometimes referred to as Serial Number) is a combination of letters and numbers, starting with the letter J, and can be found on the cover of the CD or in the shipment confirmation.
The Request Code can be generated as per the followitng steps if you no longer have it:
- Close Mathcad
-
Mathcad 11: Navigate to C:\C_dilla\SafeCast Product Licenses directory (this is a hidden directory) and delete the file called BD7B8000.DAT and relaunch Mathcad
If this is an enterprise version, PTC needs to know the sales order number, Host ID and Host Name.
To identify correctly your HOST-ID, please check the following steps:
START -> run -> cmd (ENTER) -> ipconfig/all (ENTER) and with the Physical Address below the Ethernet adapter Local Area Connection there stands the HOST-ID
For all who have responded, thank you! That should end this thread.
-
Mathcad 12: Navigate to C:\C_dilla\SafeCast Product Licenses directory (this is
a hidden directory) and delete the file called
B2F45000.DAT and relaunch Mathcad
-
Mathcad 13: Navigate to C:\Documents and Settings\All Users\Application
Data\Macrovision\SafeCast\Product Licenses
directory (this is a hidden directory)and delete the file called
B36B6000.DAT and relaunch Mathcad
This should give you a new request code.
How to get to a hidden directory:
Start “Windows Explorer” and to go to “Tools”->”Folder Options” then to “View”.
In there you see an entry for “Hidden files and folders”. Check the box “Show hidden
files and folders”. Then you should be able to see the hidden folders.
