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MathCAD Prime - MC 15 License error

BD
1-Newbie
1-Newbie

MathCAD Prime - MC 15 License error

I'm getting an error on requesting free license when installing Mathcad 15, after just installing Mathcad Prime.   I'm using windows 10.  When acquiring the license in the last step a box pops up-Unexpected error

The server committed a protocol violation.

Section=ResponseHeader Detail=CR must be followed by LF.

3 REPLIES 3
VladimirN
24-Ruby II
(To:BD)

Open a new case by using "Mathcad Installation & Licensing Support Center": https://support.ptc.com/support/mathcad_supportCenter.htm

Fred_Kohlhepp
23-Emerald I
(To:BD)

Have you tried pointing 15 at the Prime license?  The same license works for both.

Spoiler
 
VladimirN
24-Ruby II
(To:BD)

"Error "The server committed a protocol violation. Section=ResponseHeader Detail=CR must be ......"": https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-The-server-committed-a-protocol-violation-Section/td-p/706423 

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