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Mathcad 14.0 Maintenance Release Entitlement Update

mzeftel
12-Amethyst

Mathcad 14.0 Maintenance Release Entitlement Update

Mathcad 14.0 Maintenance Release Entitlement Update In a change from previous PTC policy, Mathcad 14.0 M020 is now available to all customers for download. Single User customers can access the download http://www.ptc.com/support/mathcad_downloads.htm, while active maintenance customers can access it through the regular "Order or Download Software Updates" tool: http://www.ptc.com/appserver/cs/software_update/swupdate.jsp. Mathcad 14.0 releases M030 and M035 were designed specifically for enterprise customers and include integrations with PTC’s Windchill and ProductPoint software. These two releases are only supported with node-locked and floating licenses (not single user or student licenses) and are available to customers active on maintenance. They are available now and can be downloaded through the regular "Order or Download Software Updates" tool: http://www.ptc.com/appserver/cs/software_update/swupdate.jsp. In future versions of Mathcad, first year maintenance benefits and entitlements (including bug fixes) will be included – whether you are purchasing a new license or upgrading from an older version. After the first year, customers will have the option of continuing with their maintenance benefits.
2 REPLIES 2
ELSID
8-Gravel
(To:mzeftel)

"In future versions of Mathcad, first year maintenance benefits and entitlements (including bug fixes) will be included – whether you are purchasing a new license or upgrading from an older version. After the first year, customers will have the option of continuing with their maintenance benefits." Mona, I know you are only the messenger. Please have the powers that be consider the following:
Everyone gets bug fixes PTC opens up certain "extras" to enterprise users via node locks etc.
PTC retains revenue from enterprise users and EVERYONE gets bug fixes If I purchased version 14 in 2007, I would never have access to M020 or above. If I purchase version 14 today, I would expect at least one "bug" release update for my purchase. This is doubly important as people "upgrade" to Windows 7 as no version of Mathcad is set up to run under that environment. A "bug" release fix to get everything to run under XP through Windows 7 should be a minimum.

I have loaded MathCAD 14.0M20 on some new laptops running Windos xp. Get "unable to create 12.0 engine factory" error. webpage indicates need version M030, but it will not let me download it. any suggestions? ken
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