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Prime 2 won't save my changes - Help!!

AndyWesterman
12-Amethyst

Prime 2 won't save my changes - Help!!

I have a large worksheet that was converted from 15.

Today I made a number of corrections to some of the assumptions that new data has clarified.

When I try to save the file, I'm getting this error:

Capture3.PNG

similar to the error I receive when I'm trying to open a Prime 3 file...

the information in the log file is uninspiring.

here's an extract:

Exception data:

File being saved: ..\Desktop\48V ph1 dcdc Full bridge 2tx 25 1 2016 with litz - Copy - Copy.mcdx

System.NullReferenceException: Object reference not set to an instance of an object.

   at Ptc.Controls.EquationControl.GetDisplayMatrixCell(IMatrixResultNode matrix, MatrixFormat matrixFormat, Int32 r, Int32 c, Boolean useEagerMatrixForSmallMatrix)

   at Ptc.Controls.EquationControl.ConvertToEagerMatrix(IMatrixResultNode originalMatrix, MatrixFormat matrixFormat, Boolean useEagerMatrixForSmallMatrix)

   at Ptc.Controls.EquationControl.ConvertToDisplayMatrix(IMatrixResultNode originalMatrix, MatrixFormat matrixFormat, Boolean useEagerMatrixForSmallMatrix)

   at Ptc.Controls.EquationControl.ConvertAnyFormattedMatrixToDisplayMatrix(IResultNode resultNode, MatrixFormat matrixFormat, Boolean useEagerMatrixForSmallMatrix)

   at Ptc.Controls.EquationControl.get_EngineResultForSerialization()

   at Ptc.Calculation.Core.ResultManager.GetEngineResultForSerializationFromCalculatable(ICalculatableResultOwner resultOwner)

   at Ptc.Calculation.Core.ResultManager.AddResult(ICalculatableResultOwner calculatable)

I am going to try a line by line check between the current saved file & the modified version, but it is a mammoth task and since I don't know what I'm looking for I don't hold much hope for success.

Has anyone seen anything like this or any suggestions how to preserve the changes that I've made?

Thanks

  Andy

ACCEPTED SOLUTION

Accepted Solutions

Thanks Richard,

This helped.

I have tentatively identified a glitch in an included file that is promoting the problem, but I'm not sure what it is.

There were a few changes made & prime doesn't automatically update the results if the included file is modified (even when the file is re-opened; it seems that the last image is used rather than reloading the latest version...).

So I can't say exactly when the glitch occurred.

I have tidied a few things up & it seems to work correctly now- I should try to make it fail again to close the problem - time permitting, further updates may follow.

Regards

Andy

View solution in original post

2 REPLIES 2

Have you tried copying everything and pasting it into a new worksheet, and then tried to save that?

Thanks Richard,

This helped.

I have tentatively identified a glitch in an included file that is promoting the problem, but I'm not sure what it is.

There were a few changes made & prime doesn't automatically update the results if the included file is modified (even when the file is re-opened; it seems that the last image is used rather than reloading the latest version...).

So I can't say exactly when the glitch occurred.

I have tidied a few things up & it seems to work correctly now- I should try to make it fail again to close the problem - time permitting, further updates may follow.

Regards

Andy

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