Where is the PTC Mathcad Worksheet Collection

[akelly]

Last week, I got an e-mail from PTC Technical Support: there is a "PTC Mathcad Worksheet Collection" Software Update available for Mathcad Prime 3.0 F000.

When I clicked on the link, it takes me to the PTC Software Downloads area, but I don't see the Worksheet Collection anywhere. (I do see the Mathcad setup files, but the e-mail suggests the Worksheet Collection is a separate download.)

Looking for someone that got (or sent) the e-mail, knows about the Mathcad Prime 3 Worksheet Collection, and knows where to download it.

--Andrew

[MikeArmstrong]

Are you refering to these worksheets?

http://communities.ptc.com/docs/DOC-3621

[akelly]

No. I knew about the community-provided worksheets.

This was an official e-mail about a PTC software update.

This is your PTC Technical Support Email subscription, which you are currently scheduled to receive daily at 8:00 AM (Eastern Standard Time). This email contains the following:

• Software Updates: 1

• Software Updates which have been updated since your last subscription email

Product	Release	Datecode	Description
Mathcad	Prime 3.0	F000	PTC Mathcad Worksheet Collection

[MikeArmstrong]

When i click it I get the following message:

LAND AND MARINE PROJECT ENGINEERING

According to our records, there are no products entitled to software updates.

To have this issue investigated, please contact the Maintenance Department.

Call 877-ASK-4PTC (877-275-4782) or 781-370-5408

Select the Maintenance option from the menu.

Please start at the beginning of the application.

That must be why I did not receive the e-mail.

[VladimirN]

Mike,

This link leads to PTC's software download page:

[MikeArmstrong]

Cheers Vladimir, can you post the direct link for Andrew.

[akelly]

I ended up opening a call with PTC to explain the e-mail.

The case is currently under review by their Release Management Team, whatever that means.

[MikeArmstrong]

Andrew Kelly wrote:

The case is currently under review by their Release Management Team, whatever that means.

Good luck

Please keep us updated of the outcome.

[akelly]

PTC Tech Support wrote:
With regards to the above mentioned case, the PTC Mathcad Worksheet Collection, is a separately purchased product and is not included as part of your Mathcad commercial license entitlement.

There's nothing I've found on PTC's web site regarding a separate purchase for the Mathcad Prime 3.0 Worksheet Collection. I've asked for a clarification.

Anyone know anything to the contrary?

[RichardJ]

Maybe you should send an email to sales saying "I have been informed by a member of PTC's staff that there is a Mathcad worksheet collection for Prime 3.0 available as a separate product. It is possible we may wish to purchase multiple copies. Please send a list of the worksheets included in the collection". When there's possible mony on the table maybe you will get a useful answer.

Note that I phrased that very carefully, because it does not say you will purchase, or even that you may purchase, only that you may wish to

[VladimirN]

Andrew,

Please find "PTC Mathcad - All Worksheets" here: http://communities.ptc.com/docs/DOC-3621

[MikeArmstrong]

Sorry posted before seeing this.

[akelly]

Thanks, but that's not it. I posted a copy of the e-mail from PTC Tech Support so everyone can understand this DOES NOT relate to the PTC Community side of things. This was an announcement from PTC about an OFFICIAL Mathcad software update regarding a Mathcad Worksheet Collection

[RichardJ]

I think you are probably a victim of PTC's often over-zealous marketing department. The worksheets posted to the community are in Prime 3.0 format so they cannot be read by Prime 2.0 (or even converted to Prime 2.0 format), therefore they are a "feature" of Prime 3.0. I do not think there is any other collection. Maybe they intended to create a way to download them all in one package, but it never happened.

[VladimirN]

The entire collection of PTC's Mathcad worksheets transferred to the Community site:

P.S. You may be interested in material "Calculate and Communicate with PTC Mathcad Prime 3.0":

http://communities.ptc.com/docs/DOC-3931

http://communities.ptc.com/servlet/JiveServlet/download/3931-66-56699/Calculate%20and%20Communicate%20with%20PTC%20Mathcad%20Prime%203.0.zip

http://www.vssd.nl/hlf/a036.htm

http://www.vssd.nl/hlf/a036auxiliaries.htm

http://mail.vssd.nl/hlf/CalComm.zip

[Werner_E]

Nevertheless the recent mail Andrew is quoting, which points to the official PTC download site, is somewhat confusing.

So far nobody else seems to have got that mail. So its probably a good idea for Andrew to reply to technical support and report that the link is not working as expected.

[Werner_E]

Andrew Kelly wrote:

Last week, I got an e-mail from PTC Technical Support: there is a "PTC Mathcad Worksheet Collection" Software Update available for Mathcad Prime 3.0 F000.

Anybody else out there who got that kind of mail?

[VladimirN]

No. I have never seen that.